The Fuego volcano has left death and destruction. Families need us. Yes, I want to help!

This page provides advice for solving some common technical issues users have experienced with our online application. If you have additional questions after reviewing this page, please contact your program officer.

1. I am attempting to log into my account, but my username doesn’t work.

2. I am trying to access my saved online application, but the system is not letting me move past the eligibility quiz. Although I am not a new applicant and I answered “yes” to the eligibility question, the system gives me the following error message: “This session has timed out.”

3. The system keeps timing out, while I’m trying to complete my application.

4. I submitted my application, but my program officer says he or she did not receive it.

5. I already submitted my application, but I would now like to make changes or upload an attachment.

Global Fund for Children (GFC) UK Trust, created in 2006, is a UK registered charity (UK charity number 1119544). We work to generate vital income, create new fundraising opportunities, and raise awareness of the invaluable work of GFC’s grassroots grantees. Our aim is to extend the reach of GFC in the United Kingdom, Europe, and beyond.

1 Fore Street
London EC2Y 9DT